The interactive and practical nature of the course allows you to immediately apply your new knowledge to increase your effectiveness and competence when working internationally. By completing the Cross-cultural training programme, you will be able to:
What can be difficult, however, is understanding how to communicate effectively with individuals who speak another language, or who rely on different means to reach a common goal.
Cross-Cultural Communication — The New Norm The Internet and modern technology have opened up new marketplaces Cultural across communicative allow us to promote our businesses to new geographic locations and cultures. And given that it can now be as easy to work with people remotely as it is to work face-to-face, cross-cultural communication is increasingly the new norm.
And why limit yourself to working with people within convenient driving distance when, just as conveniently, you can work with the most knowledgeable people in the entire world? For those of us who are native English-speakers, it is fortunate that English seems to be the language that people use if they want to reach the widest Cultural across communicative audience.
However, even for native English speakers, cross-cultural communication can be an issue: Just witness the mutual incomprehension that can sometimes arise between people from different English-speaking countries. In this new world, good cross-cultural communication is a must.
This is just one of our many resources on working effectively in different cultures. See the Managing Around the World articles in our Team Management section for more on working with people from different cultures and backgrounds.
Understanding Cultural Diversity Given different cultural contexts, this brings new communication challenges to the workplace. Even when employees located in different locations or offices speak the same language for instance, correspondences between English-speakers in the U.
In such cases, an effective communication strategy begins with the understanding that the sender of the message and the receiver of the message are from different cultures and backgrounds.
Of course, this introduces a certain amount of uncertainty, making communications even more complex. Without getting into cultures and sub-cultures, it is perhaps most important for people to realize that a basic understanding of cultural diversity is the key to effective cross-cultural communications.
Without necessarily studying individual cultures and languages in detail, we must all learn how to better communicate with individuals and groups whose first language, or language of choice, does not match our own. Developing Awareness of Individual Cultures However, some learning the basics about culture and at least something about the language of communication in different countries is important.
This is necessary even for the basic level of understanding required to engage in appropriate greetings and physical contact, which can be a tricky area inter-culturally. For instance, kissing a business associate is not considered an appropriate business practice in the U. And, the firm handshake that is widely accepted in the U.
If a leader or manager of a team that is working across cultures or incorporates individuals who speak different languages, practice different religions, or are members of a society that requires a new understanding, he or she needs to work to convey this.
A personal navigator for successful communication across cultures. This multimedia program measures, builds and manages cross-cultural skills . Cross-cultural communication is a necessity for any company that has a diverse workforce or plans on conducting global business. This type of communication provides an understanding of how. Cross-cultural competence helps you be more capable and confident when engaging people from different cultures. Build cross-cultural competence in 12 ways. Cross-Cultural Competence: Engage People from any Culture. by Louise Rasmussen 4 Comments Updated Feb 24, After an interaction you can think about whether you .
Consider any special needs the individuals on your team may have. For instance, they may observe different holidays, or even have different hours of operation. Be mindful of time zone differences and work to keep everyone involved aware and respectful of such differences.
Generally speaking, patience, courtesy and a bit of curiosity go a long way. And, if you are unsure of any differences that may exist, simply ask team members. Again, this may best be done in a one-on-one setting so that no one feels "put on the spot" or self-conscious, perhaps even embarrassed, about discussing their own needs or differences or needs.
Demand Mutual Acceptance Next, cultivate and demand mutual acceptance and understanding. In doing this, a little education will usually do the trick. Most people will appreciate the information and will work hard to understand different needs and different means used to reach common goals.
However, when this is not the case, lead by example and make it clear that you expect to be followed down a path of open-mindedness, understanding and acceptance.
However, you need to maintain standards of respectable behavior. The following "rules of thumb" seem universal: Team members should not damage the cohesion of the team or prevent it from becoming more effective.
Team members should not unnecessarily harm the interests of other team members. Other factors such as national law are obviously important. When dealing with people in a different culture, courtesy and goodwill can also go a long way in ensuring successful communication.
Again, this should be insisted on. Keep It Simple When you communicate, keep in mind that even though English is considered the international language of business, it is a mistake to assume that every businessperson speaks good English.
In fact, only about half of the million people who speak English learned it as a first language. And, those who speak it as a second language are often more limited than native speakers. When you communicate cross-culturally, make particular efforts to keeping your communication clear, simple and unambiguous.Careful observation, ongoing study from a variety of sources, and cultivating relationships across cultures will all help develop the cultural fluency to work effectively with nonverbal communication .
Non-verbal communication greatly varies across cultural lines. One must take the time to study different cultures so as to fully understand messages being transmitted. One must take the time to study different cultures so as to . Communication across Cultures in Practice Intercultural communication – what is it, and why does it matter?
In this article, we will briefly look at theories of culture and provide a short introduction to cross-cultural communication for expats, with .
In this article, find out how to overcome language, remote working, and cultural barriers. Cross-cultural communications can be a challenge. In this article, find out how to overcome language, remote working, and cultural barriers. it is important that employees communicating across cultures practice patience and work to increase their.
Today's teams are global. Communicating across cultures can present challenges, particularly if everyone on the team does not have the same level of language proficiency. We can also learn to collaborate across cultural lines as individuals and as a society. Awareness of cultural differences doesn't have to divide us from each other.